I was not looking forward to the meeting at the house. Not at all. It went amazingly well.
Despite what the agency says, the staff has not been adequately trained. Old staff are supposed to train new staff, but there isn't a training program and there is no guarantee old staff were trained correctly. The House Manager is going to retrain everybody.
We made some changes to help for now, and I will go train the entire staff in March.
Daughter will have the Home Manager's number in her cell phone, and she can call her directly, taking me out of the loop.
The dietitian's menu was needlessly complicated. We came up with a simplified menu that gives Daughter choices for lunch and makes it easy for staff.
Daughter is being manipulative. I gave them hints on dealing with her manipulation.
It's a beginning. I can live with that for now.