Daughter called last night very happy. She was pleased with the picture menu they had made for her lunch. She said it was on the refrigerator door. She saw it as a sign that they were going to get things fixed. It worked, sort of. The lunches are supposed to be made by the afternoon shift and checked by the morning shift. It states there are to be no substitutions.
The morning staff checked her lunch, and found that instead of a sandwich, snack pack and/or fruit, they had packed a lunchable, chips, and a regular yogurt. It worked in that morning staff fixed it. I'm trying to comprehend what would prompt the afternoon staff to completely ignore the picture menu. The only explanation I have come up with is that they are incredibly stupid.
I never heard from Case Manager yesterday about my request to have Daughter moved. I suspect that means she wasn't in yesterday. I was pondering whether I need to give them more time as I heard of concrete steps being taken yesterday, but if staff doesn't even follow a picture menu, I'm wondering if there really is hope. All it takes is one staff member refusing to be responsible to endanger the lives of the residents. I wonder if it will be any better at another home. There are no guarantees, that's for sure.