Last night Daughter was informed she couldn't have a sleeping pill because they were expired. The staff member was looking at the fill date of December 13 and decided they were expired and she couldn't have one.
This morning she called to ask if she could buy lunch today. Apparently the staff that was on last night decided the best way to deal with Daughter's lunch was not to make her one. I told her she needed to pack her lunch.
Each of these incidents resulted in an email to Case Manager, Home Manager, Medical Coordinator, and Nurse. The sleeping pill has been addressed, but they still are not responding to the concerns about the diet.
I have decided that Daughter and I are called to report the problems so that things will improve for all the residents. Of course, at some point they may decide to kick Daughter out, but until that time, we are going to do what we can to improve the care the residents receive.