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"Do you have something else that might fit?"
He replied with more than a hint of condescension in his voice, "Ma'am, they are not interchangeable."
"I realize that, but I also know that other brands will sometimes fit."
The woman came over with a wheel. "Will this work? Then we won't have to send it back."
He looked skeptical. I took the broken piece and placed it over the hole. "Same size. Do you have a ruler or tape measure?"
He said, "They aren't the same," and walked off in disgust. She pulled out a tape measure and carefully pieced my broken wheel back together. She measured. The measurements were identical. I bought it, as well as the second one they had ordered for a customer who never bothered to pick them up when they came in. I told her I'd be back if they didn't work.
Within 30 minutes of realizing I had a broken wheel, I was back mowing the lawn. The yellow wheel above is the replacement one. I am quite proud of myself, and the woman in the store who dared to think a wheel that looked very different might fit my mower. Women Rock!
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