An hour and a half on the phone with Microsoft. The last hour they took control of my computer and uninstalled and reinstalled Office 365. Some of my contacts were lost in the process. The problem is still there. They are going to turn it over to the problem solving team and call me with a fix tomorrow. We'll see.
Then we discovered the lock on the door at the church is broken. It's impossible to remove a key when the door is unlocked. It could be worst-- the problem could be locking it rather than unlocking it. We propped the door open for this evening's meetings.
I hope everything will be fixed tomorrow. It may be time for me to stay away from equipment and technology....
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